Mixed emotions: teachers' perceptions of their interactions with students

This paper describes the conceptual framework, methodology, and some results from a project on the Emotions of Teaching and Educational Change. It introduces the concepts of emotional intelligence, emotional labor, emotional understanding and emotional geographies. Drawing on interviews with 53 teachers in 15 schools, the paper then describes key di!erences in the emotional geographies of elementary and secondary teaching. Elementary teaching is characterized by physical and professional closeness which creates greater emotional intensity; but in ambivalent conditions of classroom power, where intensity is sometimes negative. Secondary teaching is characterized by greater professional and physical distance leading teachers to treat emotions as intrusions in the classroom. This distance, the paper argues, threatens the basic forms of emotional understanding on which high-quality teaching and learning depend. ( 2000 Elsevier Science Ltd. All rights reserved.